Before the visit
Tell us your system type, unit count and last service date. Share the model label and explain access to indoor and outdoor equipment.
Costa delArrange routine servicing and get practical advice for your equipment. Regular servicing also helps the system operate at its best and can reduce running costs.
Choose dates for a visitTell us your system type, unit count and last service date. Share the model label and explain access to indoor and outdoor equipment.
Follow your unit’s manual for filter care. Keep airflow unobstructed. Tell us about unusual noise, leaks or a change in performance.
Arrange access through an authorised keyholder and tell us when the property is occupied. Discuss servicing before periods of heavy use.
Keep model numbers, installation documentation and service reports together. Ask the team to recommend an interval for your usage and equipment; there is no single schedule for every property.
Choose dates for a visitOpen WhatsApp, tap + or the attachment icon, choose Location, then Send your current location. Send it while you are at the property. Please do not choose Share live location, which tracks movement and expires. Add photos of the unit, its model label and the controller or error code. The link prepares your message; you attach the pictures and location in WhatsApp.
Sending needs internet. The team will confirm the diagnosis and visit arrangements.
Send the details. We will confirm the best way forward.